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30 days of Free exchange & Returns within European Union
You can of course return and exchange your order of charge any time within 30 days. You can create a DHL return label here within the European Union or send us an e-mail to firstname.lastname@example.org with your order-number and we will send you a return-label. We of course also coordinate the collection of shipped goods for you.
Outside the European Union or In freight forwarding goods you contact us, as this is not possible with an automated return label.
Exchange & returns
You have the right to return or exchange any item you've bough within 30 days after arrival for no reason.
The 30 days period starts when accepting the package. By sending the package back to us you are automatically using your revocation right.
In any case we would kindly like to ask you to send us an email when you are returning the package to email@example.com. This gives us some time to prepare your exchange, refund or claiming an exchange from the manufacturer. If you would like to receive your return note again, please write us a short email as well. We will help you immediately.
Your payment will be fully refunded within 14 days.