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Right of Cancellation, Advice on Cancellation, Consequences of Cancellation - dopo_domani esales

Right of Cancellation, Advice on Cancellation, Consequences of Cancellation

1. Right of Cancellation
Consumers have the right to cancel their contractual declaration within two weeks, without giving any reasons, in writing (e.g. by letter or e-mail) or by returning the goods. The time limit begins, at the earliest, on receipt of the goods and the present ad-vice. In order to safeguard the time limit for cancellation it is sufficient to send off the notice of cancellation, or the goods, in good time. The right of cancellation is excluded in the case of the supply of goods which are manufactured according to customer specifica-tions. The notice of cancellation must be addressed to:

dopo_domani esales
Arno Schneider
Jens Wiemer
Kantstr. 148
10623 Berlin
Germany

E-Mail: shop@dopo_domani.com

2. Consequences of Cancellation
In the event of effective cancellation the services and payments received by both parties must be returned and any benefits taken (e.g. interest) surrendered. If the customer is not able to return the service received to the vendor, wholly or in part, or only in a worse condition, he must, to that extent, pay compensation, if applicable. This does not apply when goods are handed over if the deterioration of the item is solely attributable to it having been inspected - such as would have been possible in the case of a retail busi-ness, for example. Otherwise the customer can avoid being obliged to pay compensation by not starting to use the item as an owner and desisting from anything that might detract from its value. Items that can be sent as a package must be returned at the ex-pense and the risk of the vendor. Items that cannot be sent as a package will be uplifted. Customers must fulfil their obligations to return payments within 30 days of sending off their declaration of cancellation.


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