Delivery, Delivery time and shipping costs:

Every order will be processed immediately. Articles we do not have in storage will generally be made to order, which can take between 4 and 8 weeks, depending on the manufacturer. We will inform you about the estimated week of delivery in the order confirmation which you will receive after you order. This can take some days as the manufacturer has to confirm the delivery date in writing.

Pickup by the customer: If you want to pick up your furniture at dopo_domani or one of our storages, please contact us to schedule a pick up time.

Delivery: We send your goods per parcel or by freight forwarding. Parcels will not be announced beforehand. If delivery is not successful the first try the driver will leave a message to inform you of the new delivery date.
As a recipient of heavier goods you will be notified about the delivery time by phone or by e-mail. Heavy goods are delivered free to the door, the first door on the ground floor.
It is possible to have your goods delivered to their final location in the house. For this the freight forwarding company charges an additional 50,- Euro.

Transport is covered by insurance. If there is a damage in transit please send us an e-mail immediately including a detailed description of the damage as well as photos so we can arrange a compensation delivery and the return shipment of the damaged good. The costs for the damaged and the additional transports are covered by the transport insurance. We will not cover any damaged that cannot be proved.

Shipping and handling will be calculated according to weight and area of delivery:

Shipping and handling in Germany:

Free of shipping costs from 1000,- €. Vitra is always free.

Shipping and handling for countries zone 1:

which includes following countries: Belgium, Denmark, Estonia, France, Great Britain, Latvia, Lithuania, Luxembourg, Netherlands, Austria, Poland, Portugal, Slovenia, Spain, Czech Republic, Hungary

Free of shipping costs from 2000,- €

Shipping and handling for countries zone 2:

which includes following countries: Ireland, Italy, Croatia, Slovakia, Switzerland, Liechtenstein

Be aware that delivery outside the EU may be subject to custom duties, which are the responsibility of the buyer.

Shipping and handling for countries zone 3:

which includes following countries: Finland, Norway, Sweden

Be aware that delivery outside the EU may be subject to custom duties, which are the responsibility of the buyer.

Shipping and handling for countries zone 4:

which includes following countries: Rest of the world

If you require shipping to a country which does not belong to zones 1 to 3 please inquire with us about the costs. If you complete an order through the shop we will inform you about the actual transportation costs in your order confirmation.

Be aware that delivery outside the EU may be subject to custom duties, which are the responsibility of the buyer.

For a few of our articles transportation costs may be considerably higher than the lump-sum prices given. Should your order include on of those few articles we will certainly inform you about the actual costs when your order is processed. You will have the possibility to cancel the purchase without any costs for your side.

Cash on Delivery:

Island charge: For transport to islands there may be additional charge.